ORHAN GEMS QUALITY TESTS

We take great care to inspect accurately all stones placed for sale. We perform the following Tests to ensure the accuracy of our offerings:

• Polariscope Test.
• Dichroscope Test.
• Refractometer Test.
• Chelsea Filter Test.
• 10x – 50x Power Gems cope Test.
• Digital Calipers Test.
• High Megapixel Digital Photography, Assorted additional equipment.

All “Orhan Gems” items are guaranteed.

TREATMENTS

All stones by the ORHAN GEMS are 100% Natural but on a very, very infrequent basis, stones of many species are treated. Stones that show treatment are clearly stated.

Stones of many types can be laboratory created. Our equipment is designed to help to detect these. ORHAN GEMS never sells laboratory imitation stones, only sell natural stones that have beauty and are suitable for elegant jewelry applications where the fabricator wants genuine valuable, natural materials that complement their hard work and effort.

DISCLOSURES

All photos are of the actual stones and are never computer enhanced. Any details that we become aware of that affect the quality, durability or value of the Stones are clearly stated. Watch videos of products for better understanding.

SHIPPING

All shipments include descriptive information.

USA shipments generally take two weeks to arrive. International shipments generally take ten days to six weeks to arrive.

GUARANTEES AND RETURNS

All items have an unconditional money back guarantee subject only to our Terms and Conditions.

FEEDBACK

We love positive Feedback and will make every effort to ensure that you are pleased with your purchase. If you like the service, and the materials you receive, please tell everyone.

If you have concerns, please notify us and allow us to make you a happy client.